OTCMedStore.com understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.otcmedstore.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
1. Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:
· “Account” means an account required to access and/or use certain areas and features of Our Site;
· “Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
· “Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;]
· “personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”).
· “We/Us/Our” means MB “MED Prekyba”, a limited company registered in Lithuania under company number 305641447, whose registered address is H. Manto str. 3, Klaipeda LT-92128, Lithuania.
2. What Does This Policy Cover?
3. Your Rights
3.1 As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
The right to be informed about Our collection and use of personal data;
3.1.2 The right of access to the personal data We hold about you (see section 12);
3.1.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
3.1.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
3.1.5 The right to restrict (i.e. prevent) the processing of your personal data;
3.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
3.1.7 The right to object to Us using your personal data for purposes; and
3.1.8 Rights with respect to automated decision making and profiling.
4. What Data Do We Collect?
upon your use of Our Site, We may collect some or all of the following personal
4.2 business/company name
4.3 contact information such as email addresses and telephone numbers;
4.4 demographic information such as post code;
4.5 IP address;
4.6 web browser type and version;
4.7 operating system;
4.8 a list of URLs starting with a referring site and your activity on Our Site
5. How Do We Use Your Data?
personal data is processed and stored securely, for no longer than is necessary
in light of the reason(s) for which it was first collected. We will comply with
Our obligations and safeguard your rights under the GDPR at all times. For more
details on security see section 7, below.
5.2 Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:
5.2.1 Providing and managing your Account;
5.2.2 Providing and managing your access to Our Site;
5.2.3 Personalising and tailoring your experience on Our Site;
5.2.4 Supplying Our products and services to you (please note that We require your personal data in order to enter into a contract with you);
5.2.5 Personalising and tailoring Our products and services for you;
5.2.6 Transactional communications with you regarding completed or pending orders. This may include: parcel tracking information, incomplete order reminders, credit card billing, shipping verification and individual order delays.
5.2.7 Replying to correspondence from you;
5.2.8 Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by either using the unsubscribe link from the marketing email or by logging into your OTCMedStore customer account and unselecting the marketing tickbox.
5.2.9 Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience. This may include emails inviting you to review the service received from us.
5.3 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and / or post with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
5.4 You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
5.4.1 Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected. Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected. At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
5.4.2 When you place an order, we’ll keep the personal data you give us for six years, so we can comply with our legal and contractual obligations. In the case of certain products, such as pharmaceutical, we’ll keep the data for 10 years.
6. How and Where Do We Store Your Data?
only keep your personal data for as long as We need to in order to use it as
described above in section 6, and/or for as long as We have your permission to
6.2 Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein).
6.3 Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
6.4 Steps We take to secure and protect your data include:
6.4.2 We are fully PCI compliant.
6.4.3 Intrusion detection systems.
6.4.4 Robust and timely installation of any security updates.
6.4.5 Internal Staff training for privacy and GDPR matters.
7. Do We Share Your Data?
may sometimes contract with third parties to supply services to you on Our
behalf. These may include payment processing, delivery of goods, search engine
facilities, advertising, and marketing. In some cases, the third parties may
require access to some or all of your data. Where any of your data is required
for such a purpose, We will take all reasonable steps to ensure that your data
will be handled safely, securely, and in accordance with your rights, Our
obligations, and the obligations of the third party under the law.]
7.2 We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
7.3 The third-party data processors used by Us and listed below are located inside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). They have all been verified as GDPR compliant. Their ongoing compliance status is also checked on a regular basis.
7.4 In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
8. What Happens If Our Business Changes Hands?
may, from time to time, expand or reduce Our business and this may involve the
sale and/or the transfer of control of all or part of Our business. Any
personal data that you have provided will, where it is relevant to any part of
Our business that is being transferred, be transferred along with that part and
the new owner or newly controlling party will, under the terms of this Privacy
Policy, be permitted to use that data only for the same purposes for which it
was originally collected by Us.
8.2 In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
9. How Can You Control Your Data?
addition to your rights under the GDPR, set out in section 4, when you submit
personal data via Our Site, you may be given options to restrict Our use of
your data. In particular, we aim to give you strong controls on Our use of your
data for direct marketing purposes (including the ability to opt-out of
receiving emails from Us which you may do by unsubscribing using the links
provided in Our emails and at the point of providing your details and by
managing your Account).
10. Your Right to Withhold Information
You may access certain areas of Our Site without providing any data at all.
However, to use all features and functions available on Our Site you may be
required to submit or allow for the collection of certain data.
11. How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable, and We will provide any and all information in response to your request free of charge. Please contact Us using the contact details below in section 14.
Our Site may place and access certain first party Cookies on your computer or
device. First party Cookies are those placed directly by Us and are used only
to provide and improve our services. We have carefully chosen these Cookies and
have taken steps to ensure that your privacy and personal data is protected and
respected at all times.
12.2 By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for advertising and in particularly a type of advertising designed to provide you with a selection of products based on what you’re viewing on OTCMedStore.com. For more details, please refer to section 6, above, and to section 13.6 below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.
12.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law.
12.4 Before Cookies are placed on your computer or device, you will be shown a popup requesting your consent to set those Cookies. By continuing to use our site, you are giving your consent to the placing of Cookies. This enables us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
12.5 Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.6. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.10, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
Our Site uses analytics services provided by Google analytics. Website
analytics refers to a set of tools used to collect and analyse anonymous usage
information, enabling Us to better understand how Our Site is used. This, in
turn, enables Us to improve Our Site and the products and services offered
through it. You do not have to allow Us to use these Cookies, however whilst
Our use of them does not pose any risk to your privacy or your safe use of Our
Site, it does enable Us to continually improve Our Site, making it a better and
more useful experience for you.
12.7 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
12.8 You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
12.9 It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.]
13. Contacting Us